Pomelo is a well-known global fashion brand that has gained much popularity and admiration in recent years. It has its own dialect of fashion and is a notable brand as it designs, manufactures, and trades its products worldwide.
Pomelo was founded as an online fashion platform by David Jou and Casey Liang in 2013. ‘Born in Asia’ has added much to its significance and it completes the definition of Pomelo. It is headquartered in Bangkok, Thailand.
The widely anticipated brand for Women’s fashion comes with are humongous range of uniquely styles clothing, footwear, bags, fashionable accessories and jewellery, lingerie, and much more than this.
Customer Service
Pomelo has never resisted a single fault in its products and has formed a spectacular customer service team for its valuable customers. To entertain queries and special requests made by the customers, Pomelo has introduced the following mediums. The following services are available Monday to Saturday 9AM to 6OM (ICT):
- Live Chat Support – Message Pomelo directly and chat easily through Facebook (@pomelo) or Instagram (@pomelofashion).
- Email Address – Email you queries in detail and explain your concern, send it to customerlove@pomelofashion.com.
- To have a telephonic conversation with a Pomelo Fashion customer service representative, one must have Pomelo mobile App and call directly at Pomelo Fashion contact number.
Security & Payment
Pomelo has introduced marvellous features with its outstanding user interface and makes it very secure to conduct online transactions on the website or mobile application. It ensures the security and safety of your transaction data and personal information with the best encryption technology. Payment can be made easily using any debit or credit card or by using Pomelo Fashion Store Credit. The Store Credit expires within 365 days.
Ordering and Delivery
Pomelo brings immense joy to Filipino Women to shop for wearable fashion with such convenience. It involves a flawless user interface to make it easy to place orders online. Apart from the easy online ordering procedure, Pomelo Fashion also gives its customers the special privilege of placing orders through Line (@pomelo) and Facebook (Pomelo).
After placing the order, the customers are assured to receive the orders with home delivery service within 4-7 working days of the purchase. It may take 1-3 days extra sometime during the holidays. The delivery is charged with a delivery fee of US$9.95 on all orders under US$49 and if your place orders above US$49 then the home delivery is FREE.
Subscribe Pomelo Newsletters
It’s quite a blessing to have such a phenomenal merchant within our reach to shop the latest trends of fashion and new products on regular basis. Get introduced to the world of discount deals on Women Fashion essentials and casual wear. Sign up for Pomelo newsletters and receive the latest updates for Pomelo promotions and Pomelo sale. Utilize the access to Pomelo promo codes, voucher codes, and coupons.